What sets IDS apart from the competition?
Getting to know clients is IDS' top priority. Our belief that providing the best service possible comes from a deep understanding of our customers' business and their needs. Unlike any other fulfillment company, IDS becomes an extended member of your team; your wins are our wins, and your losses are our losses.
We have developed competencies in our focus areas of Fulfillment, Transportation and Distribution services. We are not just another “sure we could do that” generalist posing as a logistics solutions provider.
Our focused expertise has allowed us to create capabilities to address the most demanding logistics needs and that enable us to consistently excel for clients experiencing fast growth and highly seasonal or widely fluctuating order patterns.
We have been in business 50 years by remaining fresh and innovative. Unlike many highly leveraged or private-equity owned logistics companies, our private owners are active in the management and direction of the company. Our stability and ownership means we can stay focused on providing customer value while offering a safe, reliable choice for our clients.
Our full-time staff averages over 12 years of seniority with the company. They are highly dedicated professionals who understand their role in your business and do what is needed to meet or exceed client expectations.
It’s part of our name! It means that we can provide a comprehensive solution so that you get more value from the relationship and have more time to focus on your core business. While our services are offered on an a la carte basis, our ability to understand your business and leverage the competencies we possess will generally enable us to offer you compelling business reasons to include multiple IDS services to help simplify and add value to your business.
FAST, RELIABLE START-UPS
The most critical aspect to any relationship is the start-up phase. Our written processes guide our new account/program integrations and together with our proven experience, we take our clients through the start-up process smoothly and with no interruption of services. Whether you have an experienced corporate staff to support you or are new to the use of outsourced logistics services, IDS provides the low risk, low cost integration you need. Read more...
We work with you to determine the key operating metrics to guide the relationship. We then monitor these metrics to ensure that our service exceeds expectations.
Although our staff is experienced and dedicated, our success is not “hero” based. Our success is a result of proven processes implemented by experienced and dedicated individuals. IDS gives you a process based company staffed by heroes.
Our business model for transportation services focuses on building relationships not just with clients, but also with our core base of elite vendors. We work at providing relationships that create value, not “load board logistics.”