New Customer Onboarding

Start-ups? The most critical phase of the relationship! IDS delivers them on-time and economically so you don't put yourself at risk!

IDS consistently delivers on-time new account or new program integrations and does them on budget. How?

Process

We have written procedures that help us make sure the solutions we propose are not just tailored to your needs, but are within the envelope of our capabilities. This process builds visibility for the program within IDS, offers you a solution that has “buy-in” with IDS, and establishes appropriate sponsorship within IDS.
Our proposals will include performance metrics and mutual expectations that you can use to build support and understanding within your organization.
Our process includes standardized frameworks to plan new integrations and track their success.
The process includes formal milestones that drive accountability from the involved teams back to our sponsors.

Experience
Our team knows how to start new programs and they have the experience to make them happen. They know what they need. They know what causes delays. They minimize risk from unforeseen issues. They know how to work with experienced clients or new start-ups to get through the process cleanly.

Technology
Our communication system and WMS (warehouse management system)/TMS (transportation management system) are flexible yet robust and are capable of handling about any requirement from simple pallet-in/pallet out operations to complex programs. We routinely guide clients through EDI integrations.

Vendor Support
IDS’s WMS vendor has 10 years experience with IDS in assisting us bringour clients on-line. Whether it’s an EDI integration or formatting a complex requirement to our WMS, our software support provides thoughtful, fast, economical solutions.

When it’s time for your homework on who can really do what they claim, ask us for our references and background on new account/program integrations. There’s no substitute for success and no surer predictor of success than a track record like ours.

For more information on how IDS can deliver a Competitive Advantage for your e-commerce, retail, direct selling or start-up company, set up your free consultation today!